A little TLC within Hospitality Management

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I feel fortunate to have learnt very early on in my career that it is extremely important for the manager of any team or business to help create an environment that staff feel a part of, which in turn, enables them to enjoy their time with you. The hotel industry is often seen as underpaid, overworked and lacking in enjoyment; basically a hard slog. I strongly believe that this stereotype can be broken and I really try and make sure that all staff, in all departments, are involved in the decision making. I give them ownership in the business by working with them to drive innovation. Read the rest of this entry »

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